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Travel managers take on new challenges : Survey reveals evolving roles and responsibilities

The Evolving Role of Travel Managers

Travel managers are no longer just responsible for booking flights and hotels. Their roles have expanded significantly over the years, and they now play a crucial part in the overall success of an organization. In this article, we will explore the evolving role of travel managers, their new responsibilities, and the challenges they face in today’s fast-paced business environment.

The Shift in Priorities

In recent years, the priorities of travel managers have shifted dramatically. Gone are the days of simply booking travel arrangements and managing expenses. Today, travel managers are expected to take on a more strategic role, focusing on cost control, data analysis, and industry changes. Key areas of focus for travel managers include: + Cost control: managing travel expenses to ensure they align with the organization’s budget + Data analysis: using data to optimize travel programs and identify areas for improvement + Industry changes: staying up-to-date with the latest developments in the travel industry, such as the adoption of NDC (New Distribution Capability) technology

The Rise of Technology

Technology has played a significant role in the evolution of the travel manager’s role.

63% of travel managers report that their company has a formalized travel policy.

The Importance of Quantifying Savings

Travel managers are often tasked with optimizing travel expenses without sacrificing employee satisfaction. One key strategy is to quantify the savings achieved through travel management.

The State of Travel Program Management

The travel industry is a complex and dynamic field, with numerous stakeholders and various challenges. One aspect that has gained significant attention in recent years is the management of travel programs. With the increasing complexity of business travel, companies are seeking ways to optimize their travel operations, reduce costs, and improve the overall travel experience.

The Challenges of Travel Program Management

Travel program management involves a range of tasks, including booking flights, hotels, and rental cars, as well as arranging transportation and accommodations for business trips. However, this process can be time-consuming and labor-intensive, requiring significant resources and expertise. Some of the key challenges faced by travel program managers include:

  • *Limited visibility and control over travel expenses**
  • *Inefficient booking processes**
  • *Insufficient data analysis and reporting**
  • *Inadequate risk management**

    • The Benefits of Outsourcing Travel Program Management

    Despite the challenges, many companies are turning to outsourcing travel program management as a way to streamline their operations and improve their bottom line.

    The State of Travel Management

    Travel management is a critical function in any organization, responsible for planning, booking, and managing employee travel. With the rise of digitalization, travel management has become increasingly complex, requiring specialized tools and expertise.

    Challenges Facing Travel Managers

    Travel managers face numerous challenges, including:

  • Budget constraints: 46% of travel managers lack budget for travel technology and services.

    In 2022, BCD Travel was named the

    The Benefits of Business Travel

    Business travel is a significant aspect of modern commerce, with millions of employees traveling for work every day. While it can be a necessary evil, business travel can also have numerous benefits for companies and their employees.

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