Travel managers now oversee a broader range of responsibilities, including more complex travel programs and solutions.
The Evolving Role of Travel Managers
Travel managers are no longer just responsible for booking flights and hotels. Their role has expanded significantly, and they now oversee a broader range of responsibilities. According to the survey, 71% of travel managers reported that their role has changed over the past five years.
The Rise of Cross-Departmental Collaboration in Travel Management
In recent years, the travel management industry has undergone a significant transformation. One of the key drivers of this change is the increasing importance of collaboration across departments.
The State of Travel Program Management
The travel industry has undergone significant changes in recent years, with the rise of digitalization and the increasing importance of corporate travel management. As a result, many organizations have had to adapt their travel programs to meet the evolving needs of their employees and the company as a whole. In this article, we will explore the current state of travel program management, including the roles and responsibilities of different departments, the use of external consultants, and the characteristics of successful travel programs.
Departmental Roles and Responsibilities
When it comes to travel program management, different departments within an organization often have distinct roles and responsibilities.
Travel Management Faces Challenges, but Empowered Travel Managers Are Key to Success.
The State of Travel Management
Travel management is a critical function in any organization, responsible for planning, booking, and managing employee travel. With the rise of digitalization, travel management has become increasingly complex, requiring specialized tools and services to streamline processes and reduce costs. However, despite the growing importance of travel management, many travel managers feel under-equipped to handle the demands of their role.
Challenges Facing Travel Managers
Travel managers face numerous challenges, including budget constraints. A staggering 46% of travel managers lack the budget to invest in travel technology and services. This limitation can hinder the effectiveness of travel management, making it difficult to implement efficient processes and reduce costs. Other challenges include:
Authority and Stakeholder Support
Despite the challenges, travel managers are most satisfied with their authority level and stakeholder support. This suggests that travel managers feel empowered to make decisions and have the necessary resources to execute their plans.
