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Travel Counsellors gains direct access to hotel rates and deals

Enhancing the Booking Experience

Travel Counsellors is committed to providing its agents with the best possible tools to manage their businesses. The company’s Phenix booking platform is a key component of this effort. By enhancing this platform, Travel Counsellors aims to improve the booking experience for its agents and, ultimately, its customers.

Key Features of the Enhanced Phenix Platform

  • Instant access to live hotel offers
  • Streamlined booking process
  • Real-time inventory management
  • Enhanced reporting and analytics

    • Benefits for Agents

    The enhanced Phenix platform offers several benefits for Travel Counsellors’ agents. These benefits include:

  • Increased efficiency and productivity
  • Improved customer satisfaction
  • Enhanced ability to manage inventory and bookings
  • Access to real-time data and insights

    • Benefits for Customers

    The enhanced Phenix platform also has benefits for Travel Counsellors’ customers. These benefits include:

  • Access to a wider range of hotel options
  • Ability to book hotels with confidence
  • Real-time availability and pricing information
  • Enhanced customer service

    • Implementation and Rollout

    The enhanced Phenix platform will be implemented and rolled out in phases.

    The Hotel Connectivity Project: Enhancing Travel Counsellors’ Operations

    The hotel connectivity project is a significant undertaking that aims to revolutionize the way Travel Counsellors interacts with its clients and partners. This project is a testament to the company’s commitment to innovation and customer satisfaction.

    Key Features of the Project

  • Enhanced Connectivity: The project focuses on improving the connectivity between Travel Counsellors’ systems, ensuring seamless communication and data exchange between the company’s various departments and partners. Dedicated Support Team: A dedicated support team has been established at the Travel Counsellors’ headquarters in Manchester to provide expert assistance and guidance to clients and partners. Multi-Million-Pound Investment: The hotel connectivity project is part of a larger multi-million-pound investment in Phenix, demonstrating the company’s commitment to investing in its technology and infrastructure. ### Benefits of the Project**

    • Benefits of the Project

    The hotel connectivity project offers numerous benefits to Travel Counsellors and its clients. Some of the key advantages include:

  • Improved Customer Experience: The enhanced connectivity and dedicated support team will enable Travel Counsellors to provide a more personalized and efficient service to its clients. Increased Productivity: The improved connectivity and streamlined processes will allow Travel Counsellors to work more effectively, reducing the time and effort required to complete tasks.

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    The Benefits of Live Availability for Travelers and Travel Agencies

    In the digital age, the way we plan and book travel has undergone a significant transformation. Gone are the days of relying on outdated travel guides and manual planning. With the advent of technology, travelers can now access a wealth of information and make informed decisions about their trips. However, despite the abundance of digital tools, there is still a significant advantage to be gained from live availability.

    The Power of Real-Time Information

    Live availability provides travelers with real-time information about flight schedules, hotel bookings, and other travel-related services.

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